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How to remove string from comment (customers email long signature)

Ewelina Tulej
November 30, 2023

One of our customers that communicates with us via email has signature that in comments shows as extremely long string that is truncated after exceeding character limit.

"Hide email signature" function doesn't work in comments. I've tried to add an automation that would remove that string.

Edit comment -> {{issue.comments.last.body.remove.substringAfter("General Logistics Systems")}}

 

"General Logistics System" is a phrase from customers signature. The string to remove starts with: !data:image/jpeg;base64,/9j/4AAQSkZJRgABAQEASABIAAD/2wBDAAMCAgMCAgMDAwMEAwMEBQgFBQQEBQoHBwYIDAoMDAsKCwsNDhIQDQ4RDgsLEBYQERMUFRUVDA8XGBYUGBIUFRT/

 

How to change automation to work?

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Ewelina Tulej
November 30, 2023

automation.PNG

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