How to remove a former user from Jira Kanban Board

[hristo.iliev]

Hi there,

Could you please advise from where to do it, as on the board settings I could not find such option?

[Kishan Sharma]

Hi @hristo.iliev If you open your board then click on ... -> Board Settings -> Edit Filter Shares, check if your former user is part of any of the group/project/organization with which the filter is shared and remove the user from it. 

[hristo.iliev]

Hi @Kishan Sharma , thank you for the replay. I was searching for all groups but the former users were not part of any of them. Is it possible to be related to old issues, for example if I delete all their issue, maybe they will go out automatically or I'm wrong?

[Kishan Sharma]

No, you don't need to delete the issues. Could you please share a screenshot of the kanban board where you can see the former user ? it will help to understand the issue better 

[hristo.iliev]

yes sure, please see attached

[Kishan Sharma]

Thanks for the screenshot. Can you try to assign all the issues assigned to the former user to someone else (bulk edit) and see if that help?

[hristo.iliev]

yes, like this was ok, thanks

[Kishan Sharma]

Great, so that has worked for you ? If you have found my answer useful, you can mark the answer as accepted to help others having similar query.

[Kam Patel]

i still see former users , they have been deleted and no issues attached