How to "see" the Edit/Clone/Delete Queue menu?

[Peter de Puy]

Hello -

Two of my colleagues cannot see the dropdown menu in the upper right corner of the Queue view where one can edit their assignment queue. As far as I know, their access privileges are the same as mine. Would anyone know how to make this a feature available to them? I'm wondering if maybe I have a simple setting set that they would need to do as well. 

Thank you for any help!

 

[Florian Bonniec]

Hi @Peter de Puy 

Base on the documentation you need to be an admin to be able to use Delete Queue.

Delete queues | Jira Service Management Cloud | Atlassian Support

Project Admin to Edit queue

Edit queues | Jira Service Management Cloud | Atlassian Support

About Cloud it's not much documentaed.

[JSDCLOUD-282] Can't copy Service Desk queues - Create and track feature requests for Atlassian products.

Regards