How to put issue details at the top of the issue in the customer portal
Some of our requests get quite long in terms of the activity feed in the customer portal. We would ideally like to have the details section where all the customer visible fields are displayed above the activity feed just below the issue summary.
This would make the requests much easier to understand. I have seen service management cloud instances with this in place, Is anyone aware of a way to achieve this on datacentre?
I have raised a feature request for this but this would be a ways off if its ever picked up by atlassian. https://jira.atlassian.com/browse/JSDSERVER-11168