How to print the ticket resolution in a private comment

[Lucrecia F_]

Hi, first question on this community forum.

I'm trying to add some automations to our Service Project. I want to record in a private comment when a ticket has been marked as resolved, what Resolution was chosen. So, the automation rule is similar to: When the issue is transitioned from In Progress to Solved, add a private comment saying:

"Ticket has been transitioned to a solved status with resolution: [[placeholder]]"

For the placeholder, I've used the tag {{issue.resolution}} - However, this prints a "1", not the actual resolution name.

What tag should I use instead, or how can I print the actual name of the resolution?

[John Funk · Accepted solution]

Hi Lucrecia 

{{issue.resolution.name}}

[Lucrecia F_]

Thanks for the quick answer!!

Do you know if there is a list somewhere with these more-detailed tags? I only found this list, which is unclear then, as {{issue.resolution}} does not "return the issue's resolution" as anyone would understand it...