How to notify customer that his or her issue will be part of our next version

[Hof Ben Yossef]

Hi,

I would like to to notify customer that his or her issue will be part of our next version.

Lets say someone report about a bug and the fix will be on our next version, there is a way to create automatic notification for it?

Thanks!

[Hazwan Ariffin]

Other than commenting on the bug ticket that the person raised, you can have a notification to be triggered when a new version is updated using a JIRA Project Automation 

You can set it up to something like this:

Hope that helps!