How to make only 1 project portal public?

[Jason Li Ting Chung]

Hi Teams,

In JSM, I have several projects and thus several portal.

I create a new project A and need that portal to be open public, that is no activation is required to open a ticket. One requirement is that only that project A portal is visible to the public and the other project portal are not visible.

Is that feasible and how?

Regards,

Jason

[Dave Mathijs]

Hi @Jason Li Ting Chung , in Server you can use the Extension for Jira Service Management third-party app to limit portal access to groups.

See Visibility of Customer Portal for more information.