How to link two objects in Jira Service Management (Assets)

[Jean-Denis JULISSON]

Hello ,

When I open an object, I can see the “Linked objects” section, but it is always empty and I don’t have any option to create or select a link.

My goal is to link two objects together (for example, linking a device to another related object).
Could someone explain what configuration or permissions are required to enable object linking?

Thanks in advance for your help!

[Christos Markoulatos · Accepted solution]

Hi @Jean-Denis JULISSON 

Check this thread

Display the link between two objects in both objec... it explains how to link objects, basically

• Open the Object Type where you want the link (e.g., Device).
• Go to Attributes → Add attribute.
• Set Type = Object and choose the target Object Type (e.g., Related Device or User).
• Save the attribute.

also check Manage your assets and configuration items with Assets | Jira Service Management Cloud | Atlassian Support

Hope this helps!

[Jean-Denis JULISSON]

"Great, thank you! That's exactly what I want; I hadn't found this discussion."

[Christos Markoulatos]

np this is what the community is for. To help each other.

also give an upvote to Inès Noel for his great answer in the other thread.

[Jean-Denis JULISSON]

It's done