How to join dev team via email invitation

[Jakub Blahunka]

Hello,

I would like to join my dev team via email invitation but I simply cannot. I always get this error when logging in. I cannot log in via google or other email. Could please help me with this problem? It has been like this for 3 days.

Thank you

Jakub

[Cody Stevens · Accepted solution]

Hey @Jakub Blahunka

I would check with your Jira Administrator and have him make sure you have product access and everything is set up correctly. I've seen something like this happen before and I resolved it by removing the users product access and then giving it back. 

If your admin can't resolve it, I recommend following what the error says and to make a support ticket with Atlassian.  

[Jakub Blahunka]

@Cody Stevens thank you, it worked.

[Cody Stevens]

@Jakub BlahunkaGlad to hear that! If you can, please mark my comment as the answer so your question shows resolved instead of open. 

Thanks!