How to integrate active directory with Jira Service Management Cloud
@anusha narisetty You cannot integrate your AD users using Jira Service Management. You would need to subscribe to Atlassian Access, which is an identity and access management product. The following links can help to start with. You can subscribe to a 30-day trial as well.
Atlassian Access | Security & SSO for Jira, Confluence, Etc.
Understand Atlassian Access | Atlassian Support
Understand user provisioning | Atlassian Support
Control how users get access to products | Atlassian Support
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