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How to import form fields to powerbi

Gemma Huang November 27, 2025

Hello team,

I want to analyze the answers of a particular JSM form question in PowerBI. To do so,  I have created a custom field in my project and linked the form field to it. Next I used PowerBI connector to get JIRA data for my PowerBI report. In PowerBI connector, I was able to find the custom field and I selected it along with other fields to my report. However, in power bi this particular field was not found while other fields were there. 

Not sure if it's because the field type that it cannot be found in PowerBI. Could you please advise what happened and what should I do to get the answers in PBI for analysis?form field.png

2 answers

0 votes
Daniel Belevtsov
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November 27, 2025
Hi Gemma,

Thanks for your question.

If you use the "Power BI Connector for Jira" application by Tempo Software, then the following solution may help.

Your checkbox custom field should form a separate table after the Power BI export. Thus, you need to export your data source and specifically pick the field (table) in question from the "Navigator" Power BI menu:multi_value_field_load.gif

Kind regards,
Daniel
0 votes
Marc -Devoteam-
Community Champion
November 27, 2025

Hi @Gemma Huang 

Did you create an API token in the app?

Is the source you are using in the connector, having the issues where the checkbox is set?

Can you show the field config and the data source config in the app?

Or have you re-used an account in the app from another data source, does this account have a JSM license, so can this account access the JSM project?

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