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How to get the stats in JIRA Service Desk?

Jithin Reddy
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April 1, 2019

How to get the following stats in Service Desk 

total number of open tickets beginning of month 

the number of new tickets opened in the month 

the number of tickets that were closed in the month 

total number of tickets open at the end of the month 

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 2, 2019

Hi Jithin,

I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms, let's focus on the ticket instead.

Regards,
Angélica

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