How to get the following stats in Service Desk
total number of open tickets beginning of month
the number of new tickets opened in the month
the number of tickets that were closed in the month
total number of tickets open at the end of the month
Hi Jithin,
I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms, let's focus on the ticket instead.
Regards,
Angélica
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