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How to get the Permalink of an Asset - same as QR-Code?

Felix Krull
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November 20, 2024

Hello everyone

In Jira Service Management on the Asset view, there is that QR-Code button which shows/generates a QR-Code for printing, and when I scan that code, the link is something like this: 

https://permalink.atlassian.com/v1?experience=qr-code&reference=XYZXZY........

Is there another way to get to that permalink of an Asset? Maybe per API? And if that Permalink is generated dynamically and not saved anywhere, maybe there is a way to call the QR-Code generation per API?

Also is there some good documentation what even is this permalink? Would it even work if the domain of the company changes? Why would I use it? Why doesn't the QR-Code just give the mycomp.atlassian.net link to the Asset? I am a bit confused since there seems to be no documentation about Permalinks.

Thank you.

1 answer

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Marc - Devoteam
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November 20, 2024

Hi @Felix Krull 

Welcome to the community.

The QR code option in assets gives you the option to print the codes as they relate to the object in the schema.

You can then use a mobile device to get information. As this information will use an API call, this api call uses a global Atlassian API (api.atlassian.com, so not based on your instance) and uses the workspace ID of you instance, this is hashed in the permalink.

This due to security otherwise intercepted calls could have users the ability to contact your instance assets part and it could be used to the mess with your information in assets.

So the permalink is random per object and can't be created by a user and the is no API option to create this as well.

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