How to get a customers list?

[Andrea Italiano]

Hi there!

I need to retrieve a list of customers (not users) within a specific project. I will receive requests from customers from outside and before open a ticket I need to check if it is a customer included in the list. In my project I use Java. Can anyone help me?

[Ashok Shembde · Accepted solution]

Hi @Andrea Italiano 

Welcome to the Atlassian Community!

You can use the Jira Service Management REST API to retrieve information about customers associated with a project. The endpoint you'd use for this purpose is rest/servicedeskapi/servicedesk/{serviceDeskId}/customer.

[Andrea Italiano]

Hi @Ashok Shembde

Thank you for you answer.

Do you have some example in java or could you tell me which dependency i can use in order to get a customers list?

Where can I find the serviceDeskId? Is serviceDeskId the same as projectKey?