Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to enable SSL for installation

New to Jira
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 8, 2019

Hello,

 

I am trying to enable SSL on Jira service desk so I can enter my MySQL login data securely for the installation.

 

However, when I try and access via https, I get the following error (I have replaced my domain name with <domain> for privacy purposes):

 

Secure Connection Failed

An error occurred during a connection to <domain>:8080. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

 

How can I set up SSL so I can connect securely and enter my login details? I have found an article on your knowledgebase but that seems to be only once you have installed it.

 

Many thanks in advance

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events