Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to define escalation policy to step to "next up in rotation"

Rob Hussey
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 26, 2024

 

How to define escalation policy to step to "next up in rotation", within 

 

Escalation policies

1 answer

0 votes
Christopher Yen
Community Champion
November 26, 2024

Hi @Rob Hussey , welcome to the community!

Is this for on call in Jira Operations? 


Here is an article from Atlassian about on call schedules
https://support.atlassian.com/jira-service-management-cloud/docs/how-do-on-call-schedules-work-in-operations/

 

This is an example of a escalation policy I set up recently for reference

Screenshot 2024-11-26 140834.png

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events