How to create SLA's and automate it to trigger email to respective assignee, when SLA is breached?

[Alok Prakash]

Some information we get it from the help document. But need more explanation on the same.

If anything with example is greatly appreciated.

[Jack Brickey]

here is something close but you need to change who gets the email on the last leg and may wish to change the "if these match". Just follow the automation as it is pretty straightforward.