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How to change to other series?

Sebastian Suarez
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November 15, 2020

Having a project´s Queues as the main matrix data, I am trying to create different reports but whenever I want to grab different series of the matrix I can´t. The only options are "created" and "resolved". How can I grab a different column of the matrix.

Thanks

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 16, 2020

Hello @Sebastian Suarez,

Welcome to Atlassian Community!

When it comes to Service Management reports, currently, it's not possible to create other series. You can only create series for Created/Resolved, Average rating, and based on SLA.

There is a feature request suggesting the implementation of this ability:

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

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