How to change reporters

[Support - Leoj Studio]

I want to add mail addresses to reporters which are not present in the signed up user list

But the system only allows me to add users which have already submitted a request

pls tell me how to add new addresses 

[Velizar Borisov]

Hey Joel,

Try to invite your users in the Customers list first. I believe you will be able to change the reporter afterwards.

Best regards,
Velizar