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How to analyze distribution of service request types to monitor monthly ?

Reza Rizky Darmawan November 19, 2018

Hi , I want to monitor monthly what are the most requested service request types monthly as my product performance feedback from customers. How to see it? can we produce like simple graph of service request types in a month?

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Jack Brickey
Community Champion
November 19, 2018

Sure. Create a dashboard for your project and add a pie chart or similar and use “customer request type”.

Reza Rizky Darmawan November 20, 2018

Thanks for helping. How to create that? is the any guide that i can read? Tried to use Reports -> new report, but a bit lost from there@Jack Brickey

Jack Brickey
Community Champion
November 20, 2018

Have a look here. The top three articles are useful for this task. Dashboards are pretty easy once you get started. 

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