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How to add additional ticket Status?

Brett
November 10, 2019

I would like to add in an additional Status of 'Deferred' so that I can park particular requests under that Status. I can't see where I can do this - can you help please.

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Jack Brickey
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November 10, 2019

If you are an admin go to project settings > workflow and edit the desired workflow and add the new status. Add in you transitions as desired or simply use the “All” transition.

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