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How to add a comment using automation and sign it with an assignee variable?

Gil
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March 17, 2019

Hi.

Is it possible to use JSD automation to add a public comment and sign with the assignee name?

Something like:

This issue is now marked as 'closed'

Thanks,

assignee.DisplayName | Service Desk

 

 

 

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Meg Holbrook
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March 18, 2019

Hi @Gil - Haven't had success using this smart value in the core product offering, but it's something I was able to accomplish with Automation for JIRA. 

Using this tool, you can use the assignee smart value to identify who the assignee was under the comment. 

Gil
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
March 18, 2019

Thanks!

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