How to Set SLA using Rest API

[Freshdesk Bot]

Hi,

I am using Jira Service Desk while configuring SLA, it says limit of 30, which can be extended to 60 on request to JIRA Team.

I am going to have 200-SLA in 3 different metrics, so 600 in total for a project. While searching on community some post says that it is possible via Rest Api.

So my question is do we face any challenge while adding SLA via Rest API, can we use any available apps in the market?

Thanks

Arpit Rathore

[Krzysztof Daukszewicz [CoreSoft Labs]]

Hello, I can recommend you an app developed by us (CoreSoft Labs) - SLA PowerBox.

It should cover all of your configuration needs without any problems nor need to do it through Rest API.

[Freshdesk Bot]

does it work for the Jira Service desk Cloud version?

[Krzysztof Daukszewicz [CoreSoft Labs]]

Not yet :( Sorry!