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How to Restrict user from any fields on Customer portal.

AKSHAY THAKARE
Contributor
February 25, 2019

Hi,

I have created an advance request portal which includes multiple fields for eg. Reference, Summary, Issue Type, Status, Priority, Assignee, Reporter, Created date, Resolved date.

Now I want to show "Priority" to the selected user only.

for eg. only resolving team can see the priority field on the portal.

Any Solution to this?

1 answer

0 votes
Susan Hauth _Jira Queen_
Community Champion
February 25, 2019

Hi,

JSD doesn't support hiding of fields.  But take a look at Extension for Jira Service Desk.  That's how we did it.

Susan

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