How to Create a Capacity Dashboard Based on Hours

[Teresa Shellvin]

Hi everyone,

i've to create a capacity-based workload dashboard for the IT / HR teams. The goal is to show actual workload by hours, not task count. This should include:

Requirements

1. Pull data from multiple IT / HR projects

2. Include only active items: To Do, In Progress, In Review, Blocked

3. Workload must show:

   • Total estimated hours

   • Remaining hours

   • Logged hours (optional)

   • Percentage of capacity used (40-hour week per person)

4. Dashboard widget should show workload by hours per assignee across all boards

5. Ideally a bar chart or table showing weekly totals

6. Issues with no estimates should be flagged

7. Dashboard should auto-refresh when filters update

Question

Is this fully achievable with standard Jira Cloud dashboards, or do I need an add-on for:

• Weekly capacity

• Capacity % used

• Combined view of estimate + remaining + logged hours

• Azure-DevOps-style weekly workload charts

If an add-on is required, which one is best for capacity planning ?

Any guidance, best practices, or examples would be appreciated.

Thank you!

[Mariia_Domska_SaaSJet]

Hi, @Teresa Shellvin 

Welcome to the Community

As others have already said, for basic workload, you can use Jira Cloud dashboards, but for full-capacity planning, you need advanced roadmaps or a third-party app. 

If you’re open to trying an AI tool for Jira, take a look at No-Code Apps Creator. This Jira app lets you build your own custom dashboard just by describing what you want in plain English. Your question already looks like an excellent prompt for AI :)

I think this AI solution will help you create something really amazing.

[Rahul_RVS]

Hi @Teresa Shellvin 

Welcome to the community !!

As suggested by Marc, for deeper insights, If you would like to try a mktplace app for tracking resource workload and capacity planning across multiple projects/boards, take a look at

Capacity Planner 

The app offers:

1. Resource Tracking and Allocation : The app allows you to monitor and track various resources by adding them as part of a template, and their work allocation across multiple projects / sprints.

2. Real-time Visualization: Provides intuitive charts, graphs to visualize resource utilization and capacity levels in real-time.

3. Full Sprint / Project Fix version Capacity and Monitoring

Mode details here

Disclaimer : I am one of the app team member

[Marc -Devoteam-]

HI @Teresa Shellvin 

Welcome to the community.

Your questions revolve around BI topics.

You can look at 3rd party apps to get dat into a BI tool (like PowerBI) or apps internal in Jira.

[carl]

Hey Teresa,

This is a great question, and honestly, a challenge many teams run into when they try to manage real capacity instead of just counting issues. Jira gives you some of the building blocks, but not the full picture—so I totally get why you're feeling stuck