How the change the filter of the default KanBan on a JSM project

[Jared Belmarsh]

Hello,

We recently did a test migration from Server to Cloud and working on getting things organized for the real deal in a few weeks.

In Server, we have multiple support teams that have their own filters and KanBans which split out the work for each team by the components they support.

After we migrated and enabled the Board feature for our JSM project in Cloud, it looks like it has taken one of the filters and KanBans we used in the project and made the default filter/KanBan for the Board feature.  The best I can tell is this was the first one alphabetically it came across. 

However, I can't seem to find an option to adjust the filter or the board this is using.  All I have available to edit is Columns and Quick filters when I choose the option to configure the board.

Is it possible to adjust the board and/or filter that is being used here on this 'default' project board?

Any help is appreciated.

Thank you.

[Joseph Chung Yin · Accepted solution]

@Jared Belmarsh -

Welcome to the community.  

By default, JSM project doesn't offer the concept of Kanban, it is using Queues concept in managing issues.  Recently, JSM Cloud env provided the ability for one to enabled the Board feature for JSM projects, but it doesn't have a functionality as of now for one to edit the filter query - https://support.atlassian.com/jira-service-management-cloud/docs/get-started-with-boards/

However, you still can (although not preferred) create the Kanban boards outside of the JSM project, and then add the board URLs into your JSM project's "Shortcuts" section to provide access to those boards within the JSM project UI.  This means that you will continue to manage the board filter for your Kanban board same as the way you do for Jira Software application projects.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

[Jared Belmarsh]

Thank you @Joseph Chung Yin , I appreciate the quick response here.

We will create individual boards for now.