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How many licenses are being used for Service Desk in our Jira Implementation and other metrics?

How many licenses are being used for Service Desk in our Jira Implementation and other metrics?

Is there a database query I can run for this or is there a way to build a global report that will track overall Service Desk usage and license use?

Also if I can build a "master" report that shows activity and metrics for all Service Desk project, can I create a dashboard from that as well?

1 answer

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in cloud I can go to the system admin area and Billing to get this info. you can also go to User Management and look by application access.

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Unfortunately this is not a cloud installation.

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Doesn't really matter I would expect. Have you looked at User Management? here is what it looks like for me...

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