Hi all,
for pretty much all systems, we run a stale account policy where
- created accounts are removed if the user has not (never) logged in for X weeks
- existing accounts are reminded to use/log in if they have not done so for X months
- existing accounts that are still inactive X weeks after the reminder are removed
Jira Service Management does not have such a GDPR feature. Looking at the marketplace, I can only find an app for Service Management Server (https://marketplace.atlassian.com/apps/1219079/gdpr-for-service-management?hosting=server&tab=overview).
I have been trying to run my own script and use the REST API but certain information like account creation date, last activity (not log in) are not available.
So, how do you do this?
Thanks,
Thomas
