How do you email members of a queue when a new issue enters the queue?

2 answers

1 vote

Answer accepted

this could be done with Automation. Crate a rule that reacts on "create" and the JQL that describes your query. Then send an Email.

So long

Thomas

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Much thanks ! I'll try that.

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0 votes

Answer accepted

You could create a search filter that matches the queue and then set up a subscription to that filter.

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