How do you clone a ticket set up to a different project?

[Kajol Kataria]

Hi all! I am looking to clone the set up of a ticket to another project. I don't see a clone option, and if there isn't one, is there at least a import + export option? 


Please advise how I can go ahead with moving a ticket set up over! Thanks!

[Trudy Claspill]

Hello @Kajol Kataria 

Welcome to the Atlassian community.

Can you clarify exactly what you mean by the ticket "set up"? Be specific. Are you talking about the content of a specific ticket being copied to a new ticket? Are you talking about the configuration (issue types, available fields, screens, etc.) being copied to another project?

Are you working with Jira Service Management Cloud or Jira Service Management Data Center? If you click on the Help button near your avatar and select About, what do you see for application version information?

What is the Type of the source project? What is the Type of the destination project? Get that information from the Type column on the View All Projects page under the Projects menu.