How do you add a shortcut to Jira Service Desk

[Deanne Wilson]

How does one add a shortcut to JIRA Service Desk like a shortcut to a Knowledge Base like Confluence?

[carolyn french · Accepted solution]

Hi Deanne,

You can add a shortcut on the side menu here:

Hope this helps!

Carolyn

[Jack Brickey · Accepted solution]

where do you want the shortcut to appear? you can add a shortcut in the sidebar of the project.

[carolyn french]

jinx! ;)

[Jack Brickey]

@carolyn french, you won!! ;-)

[carolyn french]

You have a nice screenshot. Upvote for you too!

Buy me a coke next Summit ><

[Deanne Wilson]

Where does the link show up? We've added a shortcut, but can't find where it can be accessed in JIRA. Please advise. Thank you,

[Jack Brickey]

The shortcut will be in the sidebar exactly where the “add shortcut” is. Maybe we are talking past each other here?