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How do i unsubscribe from unwanted marketing mails

NICKY August 23, 2023

I keep receiving mails daily from this platform. I never signed up, never requested this. No drop down for my request in support subjects. I just want my email address removed from your company

1 answer

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Trudy Claspill
Community Champion
August 23, 2023

Hello @NICKY 

Welcome to the Atlassian community.

If it truly is a marketing email from Atlassian, there will be an option at the very bottom to unsubscribe from the emails.

It is possible that it is not actually a marketing email, or that it is not actually from Atlassian. Can you paste an image of an example email you are receiving?

NICKY August 25, 2023

I attach a screenshot. There is no option to unsubscribe Screenshot_20230824_110238_Gmail.jpg

Trudy Claspill
Community Champion
August 25, 2023

Thank you for that image.

That is not a marketing email.

That is an invitation to you to access a specific Jira instance owned by somebody.

If you feel that you are being sent these emails erroneously you can forward them to abuse@atlassian.com and Atlassian will investigate the source.

NICKY August 25, 2023

Thank you I will mail them thank you for assisting 

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