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How do i add WebLink field into Queue View and change the location in the page

systems
systems
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August 17, 2020

I am using the Web Link to link my ticket/issue to an external website. I would like to see this Link in the Queue listing - but i can't find this field when i try to customize the queue column.

 

Also i want to move this field to the top of the page in the Ticket details - but i can't seem to find this field when i want to customize the page layout.

 

How can i find this Web Link field to customize my queue view and page layout?

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1 vote
Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 19, 2020

Hello @systems,

Welcome to Atlassian Community!

The Web Links feature allows linking external URLs to an issue, but this is not a custom field in Jira, that's why it's not possible to search for Web Links using JQL or adding it to a queue.

There are feature requests suggesting the implementation of the ability to search for Web Links and this would also allow adding on the queue:

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

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jeroen_wilmes
jeroen_wilmes
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December 18, 2024

As Atlassian is gathering interest since 2012, I don't think we can expect a solution.

Is there a way to fill a custom field (format checkbox) and set that checkbox by an automation rule that looks for weblinks?

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