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How do I setup a login-free portal for Jira Service Desk Cloud

Tim Smith April 21, 2020

Hi there,

 

I am really stuck with this one, how do I setup a login-free portal for Jira Service Desk Cloud?

2 answers

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James David
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May 13, 2020

Hi!

I'm also stuck here... have been trying to find the steps from this documentation:

https://confluence.atlassian.com/servicedeskcloud/blog/2017/04/introducing-the-login-free-portal-for-jira-service-desk-cloud

But this post is outdated...

Cannot find:
 > Applications > JIRA Service Desk Configuration > Customer permissions

Anyone?

Lewis Jenkins June 5, 2020

I managed to find it

https://xxxxxxx.atlassian.net/secure/admin/SDConfiguration.jspa

 

  1. Open Jira Service Desk
  2. Open the Cog (top right in the new view)
  3. Click Products
  4. Click Configuration under Jira Service Desk title on the left pane
  5. The settings can be found here
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Kian Stack Mumo Systems
Community Champion
April 21, 2020

Hey Tim!

Great question, Atlassian has some great documentation about that which you can find here.

 

I  hope this helps!

Kian

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