How do I set the url that appears in Service Desk Welcome message?

Nicole Downes
Contributor
October 3, 2018

Welcome email does not link to Home, rather it goes to Open requests list

1 answer

0 votes
Jack Brickey
Community Leader
Community Leader
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October 4, 2018

assumming you are on cloud you can edit the welcome email and see what is configured for your project.

project > project settings > customer notifications > welcome email

if on server you cannot edit but AFAIK the default url there should take the user to the logon or main screen.

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