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How do I set Full CRUD Access on Service Desk Organizations API?

Sue Webber
Sue Webber
Contributor
March 26, 2019

Unfortunately it does not seem like this user has sufficient privileges. For example when they call the method 

https://dev-jira.seacom.mu/rest/servicedeskapi/organization/{OrganizationId}/ we get error 403 "You'll need additional permission to delete organizations"

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Sue Webber
Sue Webber
Contributor
March 26, 2019

Yes we have the defaults. Service desk agents.

Sorry then I am still not clear on how or where to do it... 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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March 26, 2019

You need to grant the user that your REST call is user the right permissions (without seeing your config, I suspect you've got a default case of "they have to be a service desk agent")

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Sue Webber
Sue Webber
Contributor
March 26, 2019

Yes we have the defaults. Service desk agents.

Sorry then I am still not clear on how or where to do it... 

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Sue Webber
Sue Webber
Contributor
March 26, 2019

we are using token authentication

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