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How do I rollout JSM to my >200 Clients Organization`?

Oliver Reimers
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June 24, 2025

I want to rollout my JSD to my organization.

Is there a quick way to create JSD-Customers without the need to purchase Atlassian Guard?

3 answers

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John Funk
Community Champion
June 24, 2025

Hi Oliver - Welcome to the Atlassian Community!

Go to your JSM project and then click on Customers. Then in the Add customs section, you can add up to 50 customers at a time by putting in their email addresses and separate them with a comma.

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Oliver Reimers
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 24, 2025

Hi Arielei, 
Thanks for the quick response.
I need to Add over 200 Customers, that currently do not possess an Atlassian user. 
Manually inviting them is quite tideous, I believe

0 votes
arielei
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June 24, 2025

Hey @Oliver Reimers 

Simply go to user management and enter the main group that holds all your users.

Then at the bottom, add APP and add JSM Customer.

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