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How do I remove the "Request type" field?

Paul R
Paul R February 22, 2023

I don't want to use "Request type" in the issues created in Jira Service Management. I don't see a way to remove it.

In project settings, I've turned off "Service request management" but I'm not sure if this is the same feature.

 

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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February 22, 2023

Hi @Paul R 

What exactly you is it that you are after? Request types is a fundamental of JSM and ITSM. Why do you want to remove it (you can't by the way)? If we know this, maybe we can find a better solution for you.

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