How do I reconnect a slack thread to assist?
Julie Santiago
Contributor
I accidently changed the request type by selecting the triage button on the list section of the JSM project and it automatically disconnected the slack thread to assist so im unable to update the ticket using assist. How can i reconnect it? Honestly this is pretty annoying to deal with.
1 answer
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.