How do I know how many customers have used the portal
Justin Perfect
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1 answer
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Hello Justin,
Welcome to Atlassian Community!
When using Jira Service Management, the best way to check if a customer logged in to the portal is by checking on the Cog icon > User management > Jira Service Management.
On this page, you can see the “Last active” that shows the date and time of the last time they accessed the portal or if they never logged in.
Hope this helps!
Kind regards,
Angélica
Justin Perfect
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
You're welcome, Justin!
I searched for other options like an API, but there is nothing that would get this information.
Thank you and I hope you have an awesome weekend 
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