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How do I download the list of all the organizations from the JSM portal

rselvanathan
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February 13, 2026

How do I download a list of all the organizations in the JSM 

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Evgenii
Community Champion
February 13, 2026

Hi, @rselvanathan 

Welcome to Atlassian Community!

There's no built-in UI export for organizations, but the JSM REST API makes this straightforward:

GET /rest/servicedeskapi/organization

This returns all organizations in your JSM instance.
For project-specific organizations, use:

GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/organization

You can paginate with start and limit parameters. Example with curl:

curl -u user@example.com:API_TOKEN \
"https://your-site.atlassian.net/rest/servicedeskapi/organization?limit=50"

To get a CSV/downloadable list, you can either:
- Script it to paginate through all results and output to CSV
https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-organization/#api-rest-servicedeskapi-organization-get
Or
- Use the Atlassian support KB article which walks through getting organizations + their members per project
https://support.atlassian.com/jira/kb/get-a-list-of-customer-organizations-and-their-users-in-a-jira-service/

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