How do I do this: When creating/editing an issue you can specify a level of security for the issue."

[IT Support]

If I create a security level issue how do i associate it with a specific issue that I have created in Jira Service Desk?

[Petter Gonçalves · Accepted solution]

Hello @IT Support

Thank you for reaching out.

Once you configured your issue security scheme and levels for your project, a new field will be added in your Jira called "Security level", as mentioned in the documentation below:

Configuring issue-level security 

You must make sure that field is added to your project screens to manually select which Security level you want to set to a specific issue in your project. These would be the exact steps:

1. Configure your Issue security scheme and levels as mentioned in the documentation below:
   Configuring issue-level security 
2. Navigate to your project > Project settings > Screens and check if your View, Create and edit issue screens are properly configured with the Security level field. 
3. Navigate to your project > Project settings > Issue layout and check if the Security level field is added to your issue screens.
4. If you were not able to find that field when creating an issue, use the "Where is My Field?" tool at the top-right corner of the create issue screen to see why it is not being displayed.

P.S: You must have the Set Issue Security project permission to set the security level of any issues in a project. Confirm if you have this permission under Project settings > Permissions.

Let us know if you have any questions.

[IT Support]

Hi Petter,

Thank you for your help.  I got it.

Jackie

[Petter Gonçalves]

You are welcome, Jackie.

Have a nice weekend.