How do I create JQL for multiple issue type for 1 queue

[mo.phipps]

I have a queue that will be worked on by a 3rd party provider and I am trying to filter certain issues to that queue for assignment to them. How do I create an JQL to facilitate that?

[Mikael Sandberg]

Hi @mo.phipps,

Welcome to Atlassian Community!

There are multiple ways you can construct your JQL to do this, the very simple would look like this:

resolution = Unresolved

Another example if you want to limit it to specific issue types:

issuetype in ("Service request", Change) AND resolution = Unresolved

And there is a third example if you want to limit it to specific request types:

"Request Type" in ("Get IT Help", "Access request") AND resolution = Unresolved