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How do I correct being overcharged?

tailoredtransitions
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March 25, 2026

I am being charged twice each month.  One charge is $12.50 (my old amount) and the other is $42. Is there a phone number for customer support so I can talk to someone about fixing this?

 

Robin Felch

robin@tailoredtransitionsllc.com

1 answer

4 votes
Trudy Claspill
Community Champion
March 25, 2026

Hello @tailoredtransitions 

Welcome to the Atlassian community.

There is no phone number to call for support.

If you need help with your Atlassian bill, contact the Billing Support team through this page:

https://www.atlassian.com/company/contact/purchasing-licensing#/

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