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How do I configure the SLA box in my Issue view?

MJCorcoran
Contributor
July 20, 2023

I have 2 SLAs but they don't show in my issue view even though I've added the field in the issue view. Any way to configure this to show one, or both?

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1 answer

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Answer accepted
Rilwan Ahmed
Community Champion
July 20, 2023

Hi @MJCorcoran ,

You have not set up any goal in your SLA. Please configure SLAs with the goal and conditions. 

Sample SLA screenshot:

image.png

More details about SLA is in https://support.atlassian.com/jira-service-management-cloud/docs/create-service-level-agreements-slas/ 

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