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How can ownership of customer requests be transferred to a different customer?

Rob Horan
Rising Star
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September 25, 2019

Assume a customer has opened a ton of requests then vanishes.  Another user must work with these tickets as though they were the customer.  How can ownership be transferred?

1 answer

0 votes
Jack Brickey
Community Champion
September 26, 2019

You can change the Reporter, but maybe you are looking for more than that?

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