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How can i switch from New-Gen project to Classic?

Charles Tan November 24, 2019

Hi, I am new here. =) 

I chose New Gen project in my initial setup. 

Need help on how I can open a classic project? 

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Radu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 24, 2019

@Charles Tan  in order to start creating Classic projects please take the next steps:

1. open a service desk project

2. go to project settings

3. notice the advance menu option

4. click on Create new classic project like in the picture below.

Screen Shot 2019-11-25 at 6.00.37 pm.png

 

5. choose the project you want from the selector screen.

 

Alternatively go to https://<yourdomain>.atlassian.net/projects/DEMO/settings/advanced this should get you directly to step 4.

 

Let me know if this works.


Cheers,
Radu

Charles Tan November 24, 2019

Great! It worked!! Thanks 

Isabel
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 25, 2019

@Charles Tan  Glad to hear the steps above worked. 

My name is Isabel and I’m a development manager working on Jira Service Desk.

Would you be able to tell us why you wanted Classic project?  If you’ve had a chance to check out both classic and next-gen projects, was there anything that you need in next-gen that isn’t available yet? Knowing this helps us prioritise what to work on next.

Cheers,
Isabel

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DPKJ
Community Champion
November 24, 2019

@Charles Tan  Welcome to the community!

Yes you can migrate between project types, it is little bit cumbersome but this guide here ( https://confluence.atlassian.com/jirasoftwarecloud/migrate-between-next-gen-and-classic-projects-957974933.html ) will help you.

 

Do come back if you face any difficulty.

Charles Tan November 24, 2019

Thanks for the reply!

I saw this article already. Problem was i am not able to see the option to pick "Classic Project". 

DPKJ
Community Champion
November 24, 2019

Oh! here are simple steps,

  • Visit this URL - https://<YOUR_SITE>.atlassian.net/secure/project/ViewProjects.jspa
  • Find this drop-down on top-right

Screenshot 2019-11-25 at 11.54.20 AM.png

Charles Tan November 24, 2019

But i do not have the drop down option. 

2019-11-24.png

DPKJ
Community Champion
November 24, 2019

@Charles TanYou need to be Jira Administrator to create Classic project.

You can learn more here - https://confluence.atlassian.com/adminjiracloud/creating-editing-deleting-and-hiding-projects-844500729.html

Charles Tan November 24, 2019

Yes. and I am the Jira Administrator, but still do not have that option

Charles Tan November 24, 2019

Admin.png

DPKJ
Community Champion
November 24, 2019

Can you also check permission if you have "Administer Jira" permission.

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