How can i select "Other Issues Types" in an already created ticket?
My clients open tickets under the wrong "request type" all the time. How do i change the request type myself. Currently only 2 are in my screen with all else grayed out.
2 answers
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Alexey Matveev
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Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
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