How can i put the field "Share with" into the embedded widget

[Bánki Orsolya]

We are using the cloud version of Jira Service Desk.

When a customer creates a request in the help center portal his organization will be added as shared with.

But if we embedded the request form into our website, the "share with" filed doesn't appear.

How can I put this field into the embedded request form? Or how can I set automatically  this field with the organisation of the current customer?

[Angélica Luz]

Hello Bánki,

Thank you for getting in touch with Atlassian Community!
Currently, it's not possible to share the ticket with the organization through the widget. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-6110
Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica