How can i list major incidents in problem pages

[Gabriel Mercer de Lima S.]

In the issue type "Incident" i have a field "Linked major incidents". How can i add this field in the Issue type "Problem".

Im using the ITIL template project.

[Olga Videc · Accepted solution]

Hello @Gabriel Mercer de Lima S. 

You can achive this in Jira

Go to your service desk or Jira Service Management choose reports (on the left side under customer management)

There you will see some pre-defined reports, just add a new report (left corner ) add a series "Created"  add a label "Created daily" you don't need to add anything else just save this will show issues created by day, you can choose 7 days, 14 days etc..

On the bottom, you will see how many issues are created on each date, if you "click" on the number you will see which issues are created.

You can export data to csv.

BR, Olga

[Gabriel Mercer de Lima S.]

Thanks Olga